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High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality.
Patient Safety: Investigating and Reporting Serious Clinical Incidents.
Process Redesign for Health Care Using Lean Thinking: A Guide for Improving Patient Flow and the Quality and Safety of Care.
The SAGES Manual of Quality, Outcomes and Patient Safety by 
Washington Manual of Patient Safety and Quality Improvement
Nursing Leadership and Management for Patient Safety and Quality Care
Quality and Safety in Nursing: A Competency Approach to Improving Outcomes
